Cross Calories support

Need help?

Get help with meal estimates, subscriptions, privacy, or using the app.

Email Cross Calories

Ask a question or tell us about a problem. Include what you were trying to do, what happened, and your iPhone model if it helps us investigate.

Please avoid sending meal photos or sensitive health details unless they are necessary to resolve your request. Read the Privacy Policy.

Support email

Open your email app

If your email app does not open, write to crosscalories1@gmail.com.

We review messages sent to this address.

Meal estimate

On the confirmation screen, check the foods and portions. You can change any estimate before saving the meal.

Purchase or trial

In the You tab, open Cross Calories Pro and tap Restore Purchases. Manage or cancel your subscription in your Apple Account settings.

Open Apple subscriptions

Export or delete data

In the You tab, open Privacy and data. You can create a local export or delete the diary stored on your iPhone.

Read the Privacy Policy

Nutrition and health questions

Cross Calories is a general wellness journal. For symptoms, treatment, pregnancy, allergies, or therapeutic diets, speak with a qualified professional.

Photo privacy

In the You tab, open Photos on this device. Choose whether to keep meal photos on your iPhone or remove them after the estimate.

Notifications

In the You tab, open Check-ins and notifications. Choose the reminders and times that suit you.