1. Scope and responsibility
Cross Calories is responsible for the processing described in this policy. The service is operated from France and is designed as a general wellness journal for adults.
The app asks you to review its meal-analysis privacy terms at first launch. Acceptance is required because meal analysis is central to the product.
2. Information Cross Calories handles
Information you add
- Meal photos, meal descriptions, confirmed foods, portions, and nutrition estimates.
- Body, Mind, Sleep, Activity, weight, goals, preferences, notes, and chart preferences.
- Privacy choices, notification preferences, and report selections.
Purchase and protection information
- Subscription status and product eligibility supplied by the platform store.
- Pseudonymous installation proofs, allowance counters, request limits, and misuse-prevention records.
- Technical request details needed for security, reliability, and error handling.
Website information
This website uses no advertising profiles or cross-site tracking. Hosting and security systems may process basic request logs such as time, address, browser type, and requested page to deliver and protect the site.
If you email Support, Cross Calories receives your email address, message, and any files you choose to attach. Your diary and meal photos are not added automatically.
3. How information is used
- Prepare editable meal and nutrition estimates after you submit a photo or description.
- Calculate confirmed totals and dated charts on your device.
- Prepare reports from the records and date range you select.
- Remember your settings, protect purchases, enforce fair usage, and prevent misuse.
- Maintain security, respond to errors, and comply with legal obligations.
- Receive, investigate, and answer emails sent to Support.
Your full diary stays in local app storage. Meal-analysis requests use the photo or description you choose to submit and only the limited context needed to prepare that estimate. General model training is outside the permitted use of submitted information.
Cross Calories does not use health information for advertising, data brokerage, or unrelated profiling.
4. Storage and retention
- Local diary records remain on your device until you delete them or remove the app.
- Local diary records and retained photos may be copied into an iCloud or computer backup when Cross Calories is included in the iPhone backup you control. Restoring that backup can restore this local app data on a replacement iPhone.
- Meal photos follow the local retention choice you select in the app.
- Submitted analysis information is processed for the request. Security copies may remain for up to 30 days.
- Purchase, entitlement, allowance, and misuse-prevention records remain only as long as needed for access control, legal duties, dispute handling, and service protection.
- Support emails are kept while needed to answer your request, complete reasonable follow-up, document an active dispute, or meet a legal duty. They are normally deleted within 12 months after the request is resolved, unless a longer period is required for an active dispute or by law.
Deleting local records removes the diary from that device. Platform purchases remain linked to the store account and can be restored. Older device backups remain subject to the backup retention and deletion controls you set with Apple.
6. Your choices and rights
The app provides direct controls for photo retention, data export, report redaction, notification preferences, meal-analysis permission, and deletion of local records. Withdrawing meal-analysis permission returns the app to the consent screen until you choose to accept again.
Depending on your location, you may request access, correction, deletion, restriction, objection, or portability. You may also contact your local data-protection authority.
Purchase cancellation and refund requests follow the platform store’s controls and terms.
7. Security and age
Cross Calories uses technical and organizational safeguards designed for the sensitivity of food and wellbeing information. Every system carries some residual risk, so the app minimizes remote data and keeps the complete diary local.
Cross Calories is intended for adults aged 18 and over. Information known to come from a child will be removed when reasonably possible.
8. Questions, requests, and policy changes
Use the privacy and data controls inside Cross Calories for export and local deletion. For additional privacy requests, email crosscalories1@gmail.com.
Material policy changes will receive a new effective date and an appropriate in-app notice when needed.